You may have a tax obligation if you had a gain on the sale or received payment for services you provided. Tax experts are available year-round for questions and tax advice. Depending on the service you choose, you may or may not be connected with the same tax expert who prepared your tax return. Working with the same expert year-round is dependent on the expert’s availability. From mid-April through early January, our experts are available Monday-Friday from 5 AM through 5 PM PT.If you choose to work with an independent Intuit TurboTax Verified Pro, the Pro will share the hours they’re available directly with you. We do our best to match you with the right expert based on the nature of your question.
- Get expert help as you go, and your taxes done with 100% accuracy, guaranteed.
- 100% accurate calculations, audit support, and your max refund.
- All backed for the full 7-year life of your tax return.
Our Full Service welcome call is handled by a team of specialists who are here to answer your questions about the product, help you understand next steps, and aid you in gathering all of your documents before initiating your expert match. Yes, you may work with the same expert who prepared your tax return, when available. After starting in Live Full Service, we’ll ask you some questions to learn about your tax turbotax contact situation and create a personalized tax planner for you. This tax planner helps you know what docs you’ll need so you can gather them and start securely uploading them to your TurboTax account. You can speak to an expert via phone, chat, or live on-screen through one-way video chat (they can’t see you). You can share your TurboTax screen with your expert so they can guide you and answer your questions.
The federal reporting threshold for TPSOs for calendar year 2023 remains the same as previous years, which is for total gross payments for goods or services that exceed $20,000 and for which there are more than 200 transactions for a payee. Your state may have a lower reporting threshold for TPSOs, which could result in you receiving a Form 1099-K, even if the total gross payments you received in the year did not exceed the federal reporting threshold. We offer free one-on-one audit guidance year-round from our experienced and knowledgeable tax staff. Our US-based tax experts and independent Intuit TurboTax Verified Pros have extensive experience and training.
Filed with TurboTax
Our goal is to get your taxes done with as little waiting as possible. When you’re ready to start, we’re ready to take taxes off your plate. You can speak to your tax expert on the phone, through a live one-way video call on your screen (you can see your tax expert, but they can’t see you), or in-person with an independent Intuit TurboTax Verified Pro where available. Your tax expert will ask you questions and provide advice as they prepare your return and get ready to file on your behalf. You can also communicate with your tax expert via the messaging center as needed.
Contacting Support through the App
They can handle all kinds of tax situations, from simple to complex and are always up-to-date on all the latest tax laws, from crypto to side gigs and new government credits. They’ll guarantee your taxes are https://turbo-tax.org/ done 100% right, with every dollar you deserve.When you connect live with an expert, you’ll see their specific credentials. Our team of US-based tax experts have extensive experience and internal training.
Again, it’s best to call first to see if you qualify for this kind of help and schedule an appointment. To help minimize your wait time, consider calling first thing in the morning or right before the IRS customer service line closes for the day. The IRS customer service hours are from Monday through Friday, 7 a.m.
Our software allows you to securely upload your tax documents to our system so they’re available to your tax expert. You may be able to import them directly from your employer or your financial institutions, or you can snap photos of the documents and upload them to TurboTax. We use industry accepted encryption standards for data at rest and in-transit to help ensure your information is protected. We use information about your tax situation to match you with an expert who has experience with taxes like yours. During the process, they’ll also learn more about your unique situation so they can make sure your taxes are 100% correct before filing. Our software will allow you to securely upload your tax documents to our system.
Select your TurboTax version below for instructions on how to obtain the right phone number for your question or situation. CompleteCheck™ scans your return from beginning to end, so you can be confident it’s 100% accurate before you file. Real experts – to help or even do your taxes for you.
If at any time you want to be matched to a new expert, you can inform your current expert and they’ll help you get reassigned.Where available, you will have the option to choose an independent Intuit TurboTax Verified Pro. You may see this option after starting with Live Full Service if it’s available in your area. One of the most common reasons to call IRS customer service is to check your refund status.
A Form 1040 return with limited credits is one that’s filed using IRS Form 1040 only (with the exception of the specific covered situations described below). With Live Full Service, we’ll start by asking you questions about your tax situation. This can be done online, or with the help of a live tax preparation assistant.
Desktop Products
TurboTax calculations are 100% accurate so your taxes will be done right, guaranteed, or we’ll pay you any IRS penalties. ~37% of taxpayers qualify.Form 1040 + limited credits only. Either way, TurboTax calculations are 100% accurate, guaranteed. Hand off to an expert matched to your unique needs, who will get to know you and your tax situation. You can even request they do your taxes again next year.
In addition to Taxpayer Assistance Centers, the IRS also offers the Taxpayer Advocate Service to those in need of severe help. This independent organization within the IRS can help step in when the previously listed steps aren’t helpful enough. Similar to the Taxpayer Assistance Center, there is at least one Taxpayer Advocate Service office in each state.
In this case, the electronic payment facilitator is responsible for reporting because it is the entity submitting the instructions to transfer the funds in settlement of the payment card transactions. For payment cards, there is no threshold amount that has to be met to receive a Form 1099-K due to payments received through a payment card transaction. Therefore, if you received $0.01 of payments from a payment card transaction, you should receive a Form 1099-K for those payments.
Keep reading to best prepare yourself for this phone call — after all, your time is important. TaxSlayer has a number of help articles, blog posts and topics to browse on its website to help get your questions answered. We’ll help you get in touch with your tax preparer if you filed your taxes using one of these popular software providers.
